SafeGold is a digital platform that offers customers an organised and transparent method of buying vaulted, 24K gold. SafeGold is a product of Digital Gold India Private Limited. The World Gold Council (India) Private Limited holds a minority stake in the Company.
Now you can use your SafeGold wallet to shop at
Candere by Kalyan Jewellers.
Add your Favorite
Jewellery to Cart
Proceed to the Payment
page and select
“Pay with SafeGold”
option.
Enter the Amount you
would like to redeem
for the jewellery.
Confirm OTP
received on your
registered number.
Once confirmed,
you can place
your order.
Yes, you can select any jewellery of your choosing.
You can visit https://www.candere.com/ and opt to “Pay with SafeGold” at the time of making your payment.
It will be valued at the prevailing purchase rate for 24K gold offered by Candere.
You can utilise any SafeGold balance you have, without any minimum requirement, for purchasing Candere products.
For any failure of payment with respect to payment methods apart from your SafeGold balance, please reach out to Candere directly. For any issues arising with respect to your SafeGold balance, please call our team at +91888 1000 800 or email us at care@safegold.in
Your products will be shipped to you directly by Candere. Once your order has been shipped, you will receive an e-mail from Candere.com containing your Fedex, DHL-Bluedart, and/or DTDC tracking number and a link to the website's order-tracking page. You can also check the status of your order once it has been shipped by visiting the website of our logistics partner and following the instructions using your tracking number. Your tracking number can be found in the e-mail confirming shipment of your order or within the Order Status page on Candere.com. For any queries related to delivery or shipping, please get in touch with representatives at Candere.
You can refer to Candere’s policy for information on returns, exchanges and refunds (https://www.candere.com/shipping-delivery-and-return-policy.html/)
In case the exchange value is higher than the value of the old product, you will have to pay the difference.
The prevailing market value [for the exchange of jewellery] will be determined by Candere.
You are requested to follow the instructions provided by Candere online for placing return/exchange/refund request.
SafeGold and Candere reserve the right to change the terms and conditions for specific customers. In such a situation, the customer will always be informed of the decision prior to the purchase.