how to exchange safegold at caratlane store
how to exchange safegold at caratlane store
how to exchange safegold at caratlane store
how to exchange safegold at caratlane store
how to exchange safegold at caratlane store
how to exchange safegold online
how to exchange safegold online
how to exchange safegold online
how to exchange safegold online
how to exchange safegold online
how to exchange safegold online
how to exchange safegold online

FAQs (Frequently Asked Questions)

Can I select any jewellery that I want?

You can select the jewellery of your choosing. However, you can only utilise your SafeGold balance against the gold component in the chosen jewellery item. All making charges, precious and synthetic stones are excluded from the remit of this offer...

How can I locate a CaratLane store near me?

You can find a list of CaratLane stores at this link: www.caratlane.com/stores.

How does the 'gram for gram' offer work?

The gram for gram offer means that you will get the full value of your 24K SafeGold balance, converted to the equivalent without any amount deducted for “wastage” by CaratLane. The corresponding calculations for conversion from your 24 karat SafeGold...

What is the minimum amount of SafeGold balance I should have to avail this offer?

You can utilise any SafeGold balance you have, without any minimum requirement, for purchasing Caratlane products. However, in order to avail yourself of the additional Rs. 500 discount offer, you must utilise a minimum of 0.5 gram of SafeGold balance towards CaratLane products.

How do I deal with refunds and returns?

CaratLane products purchased through SafeGold are not eligible for a 30-Day Money Back or BuyBack from CaratLane, only Lifetime Exchange applies. Hence, you can opt to exchange the product that has been bought for another CaratLane product...

TERMS & CONDITIONS

  • The transaction shall only be initiated upon the express instruction of the customer to CaratLane through its online, call centre or retail executive.
  • This offer is conditional upon your having an adequate SafeGold balance at the time of making the purchase through CaratLane.
  • There is no minimum quantity required for the exchange of SafeGold balance for CaratLane products or for the discount offer to be applicable.
  • Your SafeGold balance can be utilised towards the gold weight in the jewellery item selected by you, but cannot be utilised towards making charges or other costs such as synthetic or precious stones, etc.
  • Cash on Delivery is not applicable.